Transactions will appear on your statement as: BM X Entertainment S.A.
Your credit card will be billed immediately after purchase.
For transaction security we use SSL encryption.
All transactions are in USD.
All customer data will be treated confidential and will not be sold to others.
You must be at least 18 years old to use this service.
It is recommended you may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting or calling. You must understand and accept that we are unable to provide you any legal advice or assurances.
After purchase the customer is able to play immediately.
When a purchase is made via Credit Card the proper authorization documents will be required before a withdrawal can take place. For more information on this, please contact customer service.
Due to the nature of credit card transactions, there will be a 10-day hold on funds within the account before a withdrawal can take place. Only business days will be counted.
We recommend the cardholder print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid confusions and discussions at a later time.
REFUND POLICY/CANCELLATIONS: If your card shows a double charge, or was charged by mistake or without your authorization, we will consider your case and if a valid case is presented, we will refund your purchase. In case you acknowledge the charge but want to cancel the transaction and request a fund, please send an email to cs21@blackjack21.com
Please contact our customer support for further information about your transaction and about refunds and cancellations.